Support
Get the Support You Need.
Get support any time of day or night by sending us a message below. We'll respond as soon as we have time to review your request.
New to HoneyBee?
Get a walkthrough of HoneyBee Match with your own data.
Book a Demo →Email us directly
info@withhoneybee.com
Send an email →Security and trust
Our security practices, policies and compliance.
Visit the Trust Center →Log in to your account
Update your settings, profile or plan.
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Quick answers
You Might Find It Here First.
How do I import my existing client data?
Every HoneyBee Match customer gets a dedicated onboarding that includes data import. Choose the HoneyBee Match topic above if you need help after onboarding.
How do I change or cancel my plan?
Choose Billing above and tell us what you’d like to change.
How do I request access to, or deletion of, my data?
Choose Privacy or data request above. See our Privacy Policy for your rights.
How do I stop receiving text messages?
Reply STOP to any HoneyBee text message. See our SMS Privacy page for details.
Where can I learn more about features?
Visit For Matchmakers or For Event Hosts, or browse the HoneyBee Blog.